01/01/2026 | 1 minute read
MyPace Life Commences Third-Party Administration Services for Desjardins Financial Security Life Assurance Company’s Hong Kong Policies
Important Notice: Hong Kong Third-Party Administration
MyPace Life Limited (“MyPace Life” or “the Company”) has commenced its role as Third-Party Administrator (“TPA”) for Hong Kong long-term insurance policies of Desjardins Financial Security Life Assurance Company (“DFS”), with effect from 1 January 2026.
Under the administration agreement, MyPace Life handles policy servicing, customer inquiries, transaction processing, claims support, and day-to-day operational matters for Desjardins’ Hong Kong policies, while Desjardins remains the insurer responsible for all insurance obligations.
What Policyholders need to know
The arrangement operates under Hong Kong’s regulatory requirements, with services provided in accordance with applicable insurance regulations and supervisory standards. Policyholders can be assured that:
- No action is required – The service transition has occurred automatically
- Your insurer remains Desjardins – Desjardins continues to hold all insurance liabilities and obligations under your policy
- No changes to your coverage – All policy terms, benefits, and coverage remain exactly the same
- New service contact – For policy inquiries and transactions, policyholders should now contact MyPace Life
For enquiries relating to policy services, policyholders may contact MyPace Life using the contact details provided on this website.